Do you think DVC is behind the technology curve?
In recent years, Disney has introduced new technology into their parks. Disney spent over $1 Billion on Magic Bands, FastPass+ and My Disney Experience. Walt Disney Imagineering (WDI) has developed its own VR technology to help build everything from new theme park attractions to new hotel suites.
Yet DVC is not viewed by many members as being a technology innovator. It wasn’t until 2012 that DVC introduced the ability to book a reservation online. And you still have to call member services to change a reservation.
The DVC member web site has experienced problems and outages.
And there were issues with the roll out of My Disney Experience. Members of discussion forums seem to regularly express their frustration with Disney technology.
What is your opinion? Do you consider DVC to be high-tech? Has your experience with Disney technology largely been successful?
Here is a photo of Member Services at the DVC headquarters in Celebration, Florida. As you can see, DVC only uses the latest technology to serve it’s members.
Post your comment below or in our DVC discussion forum.