2017 DVC Member Annual Meeting

Are you ready for some exciting announcements at today’s annual DVC Member Meeting?  DVCinfo has you covered!

Starting at 2PM ET we’ll be live blogging the entire meeting with photos and commentary of the presentation!  Just keep this page open, and it will automatically refresh.

Feel free to comment below or join the conversation on our Community forums.

2:07 PM Ken Potrock, Senior Vice President & General Manager, Disney Vacation Club, Adventures By Disney, and Golden Oak takes the stage to welcome everybody to the condominium association meeting for all DVC resorts.

2:08 PM Playing  promo video of CCVC:

2:10 PM In early 2018, Reunion Station will open, which is an exclusive space for DVC Members, offering  opportunity to book concierge services, unique activities like wine tasting and classes, and provide a place to relax.

2:11 PM Disney’s Riviera Resort is expected to open near Epcot in fall of 2019, connected by a new skyway system to Epcot and Disney’s Hollywood Studios.  Disney’s Riviera Resort will feature a rooftop restaurant with a nighttime view of nighttime spectaculars at Epcot and Hollywood studio.

2:12 PM Ken is talking about a new marketing campaign that will be launched soon called Stay Magical, that highlights access to new attractions, exclusive events, and exclusive discounts.

2:14 PM Ken is talking DVC providing a front row seat to new experiences like Toy Story Land this summer, Star Wars Land at DHS and DL, a Tron attraction at MK, Pixar Pier at DCA, including recent experiences like Guardians of the Galaxy at DCA, Pandora.  Other new additions include the NBA Experience, the Edison, Jaleo, and more.

2:16 Will talk about the latest membership advantages later in the program.  Will now start official board meeting.

2:22 PM Annual Dues Budgets approved and board meeting adjourned.

2:23 PM Member meeting beginning

2:24 PM Refurbishments.  Just finished refurb at Vero Beach.

Refurb at OKW underway.  Have created a model room at OKW for feedback.  Scheduled for completion in 2019.

2:26 PM Saratoga Springs will be next resort to be refurbished in 2018 with new model room to test a completely new room concept.

2:28 PM Refurbs are every 7 years at each resort.

2:29 PM Talking about housekeeping improvements

2:39 PM Upgrading in room amenities including 2 soft and 2 firm pillows in each bed, improved Wi-Fi

2:32 PM Official Member meeting beginning

2:33 PM Voting Members being introduced

2:34 PM Official Member Meeting called to order

2:35 PM Meeting minutes approved by authorized voting representatives.

2:37 PM Directors elected.

2:38 PM Move to apply dues to expenses and capital reserves.  Approved.

2:40 PM 2018 Annual Dues Budgets are being presented

2:43 PM Talking about Hurricane Irma impact on HHI.  Extended loan made last year to cover costs not covered by insurance, which has $1M deductible across all DVC resorts per named storm.

2:44 PM Budgets for resorts presented

2:48 PM Opening for questions.  First question is how you square the housekeeping cost decreases with the previously announced improvements.  Answer was some of the increased cost of these programs was included in 2017 budgets, but not used, and there are improved estimates.

2:50 PM Second question was regarding accessibility for microwave and plates above the microwave.  Answer was they would definitely look at it and to let guest services know when you are arriving of your needs.

2:55 PM Third question is concern about handicapped units having the roll in shower move all over the place.  As a workaround, they have to use towels on the floor, which they have to wash and dry themselves.  Can they provide the necessary towels.  The answer is they will take her information and better understand her concern

2:56 PM Question about why no units available for rent at Grand Californian.  The answer is they chose not to given there are only 50 units at Grand Californian.

2:58 PM Follow up question about whether you can revert points used to book a backup reservation at Disneyland hotels back to DVC points if a waitlist comes through at VGC.

2:59 Budgets approved by designated representatives

3:00  Official Member Meeting adjourned

3:01 Ken Potrock introduces his boss Anthony Connelly

3:04 PM General Session beginning.

3:05 Talking about Moonlight Magic Events and increased member services hours.  New functionality on the website to modify existing reservations later this year.

3:08 PM Talking about member events at TOTWL and the new Reunion Station.

3:10 PM Shannon Sakaske, Vice President Member Experiences and Club Management for DVC, stated “I can’t forget about the ticket savings we are able to offer members at Walt Disney World, available for purchase through December 3, 2018. Save over 25% on…yeah, go ahead and clap, we love it. Save over 25% on a Disney Platinum Plus Annual Pass, or get 7 days of Disney Theme Parks for just the price of 5. These are 2 really exciting offers, and a continuation of the discounts and special offers we make available to the membership…”

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